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Are we going to get our boosters and rank back after today's crash?

Melannie
Melannie Posts: 1

Level 1
in Discussions

After the game came back on boosters are gone, are we getting these back? I had a lot!!

Answers

  • _Elsa_
    _Elsa_ Posts: 2,583

    Hi Melannie, you can read more about yesterday's crash here:  https://care.king.com/en/alphabetty-saga/experiencing-problems-with-your-game

    I will elevate this to a King Admin but not sure how much he can help you.

  • Xarly
    Xarly Posts: 184

    Hi Melannie,

    We are sorry for the issues that this caused. If you had an issue with a purchase, please follow the steps of this article here.

    For boosters that were not purchased, I'm afraid we cannot compensate them in case of a loss like this.

    Cheers,

    Xarly

Hey! Would you like to give us your opinion?

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