Can’t collect Endless Chest

MyTaraGirl

I have Farm Pass. To get Endless Chest contents, you need to collect 18 “paw prints”(?). I’ve been receiving them but now it won’t let me collect. I have 20 paw prints but it won’t give me the contents of the chest.

help

PummyRaj

MyTaraGirl

Thank you. I will keep going then!